COOKIE & PRIVACY POLICY

This Privacy Policy outlines how Occult Audio collects, stores, and uses information about you when you visit our website (https://www.occultaudio.com), and where we obtain or collect information about you. We are committed to being transparent, so you always know what data we collect and how we use it.

BY USING OUR WEBSITE, YOU AGREE TO THE TERMS OF THIS POLICY.

How Do We Use Your Information?

We use the information we collect for the following purposes:

  • Responding to your specific orders, queries, or feedback.

  • General administrative and business purposes.

  • Monitoring website performance.

  • Improving our website and services.

  • Internal administration.

  • Any other purposes that align with your instructions.

Cookies and Advertising

Occult Audio uses cookies and third-party analytics services to record general site usage information, such as page visits and navigation behavior. These cookies are not tied to your user account but help us understand how visitors interact with our website. Other cookies enhance your experience by remembering if you are logged in or what’s in your shopping cart.

You can manage or block cookies through your internet browser’s privacy settings, but please note this may limit your ability to use certain features of our site.

Disclaimer

Our website may contain links to third-party websites. Occult Audio, its directors, and its team are not responsible for the privacy practices or content of these linked websites. Underlined words and phrases on our site are click-through links or hyperlinks to other pages or websites.

Security

We implement robust security measures to protect your information against loss, misuse, unauthorized access, or alteration. These measures include:

  • Storing your information on secure servers.

  • Encrypting data transfers.

  • Granting access to your information only where necessary.

International Transfer of Information

Occult Audio is based in England, UK, and uses servers located in various regions, including the US and Europe, for sending emails, hosting the website, managing newsletters, and storing/delivering files. This means information we collect may sometimes be stored outside the European Economic Area (EEA). By using our website and voluntarily providing your information, you consent to its collection and use by us. When transferring your data internationally, we ensure appropriate safeguards are in place to protect it.

Information Collection

We collect information to provide you with a seamless experience when browsing or purchasing products from our store. The information we collect includes:

Automatically Collected Information:

  • Your IP or proxy server IP.

  • Basic domain information.

  • Your internet service provider.

  • The date and time of your visit.

  • The length of your session.

  • The pages accessed.

  • The number of times you access our site in a given month.

  • The website that referred you to us.

  • Your operating system.

Customer-Specific Information:

When purchasing products from our store, we may collect:

  • Email address.

  • Full name.

  • Billing address.

  • Location.

  • Telephone number.

  • VAT number and business name (if applicable).

This information is collected solely to fulfill your orders. We do not store credit card details.

How Long Do We Keep Your Information?

We retain all records for a minimum of 10 years to comply with European law and any other legal obligations (e.g., tax records). This includes any information required for fulfilling contracts or for legitimate business purposes.

Your Rights in Relation to Your Information

You have the following rights:

  • To access your information and receive details about its use.

  • To request corrections to your information.

  • To request the deletion of your information.

  • To restrict how we use your information.

  • To receive your information in a portable format.

  • To object to how we use your information.

  • To withdraw your consent at any time.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will take effect once a notice is posted on our website. We will provide you with 30 days' notice so you can inform us if you do not agree to the changes.